2026 Heavy Duty Repair Shop Industry Benchmark
How does your shop compare to today's top-performing heavy duty repair businesses?
The heavy duty repair industry is changing faster than ever.
Shops are facing technician shortages, rising operating costs, increased competition, changing customer expectations, and new technologies that are reshaping how customers find and choose repair facilities.
The businesses growing the fastest aren't necessarily the biggest shops — or even the shops with the best technicians. They're the businesses that have built systems to consistently attract customers, earn trust, improve operational efficiency, and position themselves for long-term growth.
How does your shop compare to today's highest-performing heavy duty repair businesses?
In approximately five minutes, you'll receive a confidential benchmark score based on key business performance indicators that influence long-term growth and profitability.
Unlike a traditional marketing audit, this assessment looks at the overall health of your business — from customer acquisition and online visibility to reputation, operational efficiency, fleet readiness, and future growth opportunities.
Eleven data points that define a top-performing shop.
- Overall Business Performance Score
- Industry Benchmark Rating
- Strengths Your Business Is Already Leveraging
- Opportunities for Improvement
- Visibility & Customer Acquisition Assessment
- Google Business Profile Evaluation
- Online Reputation & Customer Trust Review
- AI Search Readiness Score
- Fleet Customer Readiness Assessment
- Website & Lead Generation Performance
- Business Growth Recommendations
Built for heavy duty operators across North America.
Completely Confidential
Your responses remain confidential and are used only to generate your personalized benchmark report. No financial information is requested, and there is no obligation to purchase any products or services.
Ready to see how your shop compares?
Answer each question as accurately as possible based on your business today. There are no right or wrong answers — the more accurate your responses, the more valuable your personalized benchmark will be.